Terms of Service

Description

At POSDATA we are committed to offering the best quality service, always doing our best so that our clients have an extraordinary experience. Next, we present the terms and conditions under which all sales operations and the operation of our store are governed. At the end of these terms and conditions you will find the contact information through which you can communicate in case you have additional doubts, questions or require more information regarding our sales and operations.

Purchase execution

The posdatafoods.com platform is designed to carry out purchasing processes autonomously, so the execution of a purchase through it implies an express intention to pay and receive the products purchased in the transaction, thus being configured the customer's willingness to buy. Likewise, completing a purchase process implies full acceptance of the terms and conditions of the platform, contained in this wording.

Information provided about the products

All the information provided about the products, contained in the description of these or in any other section, has a purely informative purpose for the customer, so that, in no case or circumstance, the information provided by POSDATA may be considered as medical recommendation, diagnosis, treatment, cure or prevention of any disease, syndrome or condition. Posdata recommends and requests its clients that, for the care of their health and physical integrity, it is necessary to consult with a doctor before starting any diet or exercise program, consumption of supplements, vitamins, medications or any other product, especially before a suspected of suffering from a health problem.

Illustration of the products

POSDARA publicly provides its customers with descriptive information about all its products for sale. As a complement to this information, representative photographs are published and solely for illustrative purposes, which may have differences with the product delivered to the customer through shipping.

Hours of service

The posdatafoods.com platform is active and in service 24 hours a day, every day of the year, including holidays. Likewise, contact for customer service by email can be made at any time, on any day of the year.

Prices

All prices contained in the platform are expressed in Euros €, National and European currency. All our prices include VAT.

Our prices are not negotiable.

Payment

The payment methods available on the platform are:

• VISA, Mastercard and American Express credit card.
• Paypal

The aforementioned means of payment are executed through external services and are not to POSDATA, so they have their own terms and conditions that must be consulted by the client. Likewise, if there is any problem with the external payment services, POSDATA will make the best effort to support the solution, however, these points should generally be managed directly with the external service, who is ultimately responsible for the matter. .

Delivery

The regular delivery time in Valencia, Spain is 24 hours on business days. Regular delivery to the rest of the country is 24/48 hours. We do not have non-business day delivery or order processing, which includes Saturdays, Sundays, and holidays.

In payments made by credit card, the collection systems may ask POSDATA to verify the customer's personal data. In cases where the aforementioned verification request exists, POST-DATA will send the client the format in which they must attach the required documentation to verify their data. If the complete format is not received within 24 calendar hours after sending it, the order will be automatically canceled and the amount paid with the credit card entered by the customer will be reimbursed.

Billing

If you require an invoice, you must request it in writing to the email hello@posdatafoods.com, and you will be answered with the instructions.

Collections

Because the POSDATA platform [www.posdatafoods.com] is an exclusively online store, the attention to our customers in the warehouse is exclusively for the collection of previously paid orders, of which the customer has received confirmation. that it is ready for delivery.

Orders made for collection must be collected on the day and time that the client indicated when placing their order on the POSDATA platform. After this period, the orders will be discarded, so POSDATA will not assume any responsibility for them.

Customer service contact

In case there is any doubt or additional clarification, the client may contact POSDATA by email hello@posdatafoods.com or via WhatsApp at +34 687687706